what's this course about?
Whether you manage staff formally or informally, this course will give you an opportunity to consider your own management style and the impact it has on the people you're managing. Develop the skills you need to delegate confidently, learn how to give valuable instructions and the best way to provide constructive feedback.
what will you get out of it?
By completing this course you'll learn practical ways to help improve your people management skills including being able to deal with difficult situations.
after completing this course you will be able to
- Appreciate the advantages and disadvantages of 4 different management styles
- Give constructive feedback (both positive and negative)
- Approach 'tricky' conversations more confidently
is this course for you?
This people management course is designed for all levels of managers, from the new to the experienced manager looking for hints and tips to improve their skills and confidence to better delegate, give instructions and provide feedback.
requirements
Delegates will be expected to share their own experiences of managing and being managed.