Get the support you need, when and where you need it. Whether you’re a past or present Chartered Accountant and ICAEW member, an ACA student, or a close family member, we’re here for you.
Let’s get started. What do you need help with today?
If you’re feeling depressed or anxious, or dealing with the emotional impact of relationship problems, bereavement or redundancy, we can help. Talk to a registered counsellor online or over the phone, in total confidence, and explore our range of wellbeing resources.
Are care costs at home or in residential care a problem? Let us know. Get help accessing and understanding care services, or with home adaptations and specialist equipment.
If you’re struggling to pay your rent or mortgage, keep up with household repairs or pay for everyday essentials, we can help. Apply for a monthly shortfall grant to tide you over, or a donation to pay for a one-off expense, such as a funeral.
If debts are getting you down, we can advise you. Get in touch with a professional debt adviser, who can provide impartial and confidential advice and work with you to create an action plan aimed at improving your financial situation and alleviating your debts.
If you’re aiming for promotion, looking to change career direction, returning to work after a break or planning your retirement, we can help. Professional coaching and development courses are on-hand to guide you on the next step of your journey.
If you have an issue relating to family, consumer or employment law - or any other legal matter – we’re here to help. In England and Wales, independent legal advice is available over the phone within hours, and our comprehensive online resources are available globally.
We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW)1, ACA students2, ICAEW staff members3, and the family and carers of members and students4.
You can find out more about our available support both in the UK and around the world on our support we offer page.
If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.
*Please note none of our other services are means tested.