our impact in 2025
we're by your side
We provide support to alleviate hardship and poor health faced by any member of our community. We support ICAEW community members, past and present, facing financial, mental, or physical health challenges through practical resources, tools, and most importantly, caring professionals at the end of the phone for helpful advice, guidance and, sometimes, just for a listening ear. Whether you need us today, or maybe just one day, you’ll always be able to reach out to us.
last year, thousands more people contacted us.
Last year, as the cost of living continued to put household budgets under strain and the growing role of AI raised concerns about job security, alongside ongoing pressure on the NHS from sustained high demand, we heard from more of community than ever before.
Our support ranged from self-help guides to online and in-person counselling, as well as financial grants.
We provided financial assistance, from home adaptations to daily budgeting, alongside mental health, neurodiversity, career and legal support.
£1.9 million invested in support services, including an 18% increase in funding for mental health and neurodiversity support.
where our money goes
We are an independent charity with a fully accountable budget,
deciding every day how best to allocate our funds to support the people who rely on us.
![Our Impact Pie Chart[1].png](https://www.caba.org.uk/static/85ce530a-bcae-4ca7-bf1638d21a5939df/700x575_highestperformance__4a7c7e45a350/Our-Impact-Pie-Chart1.png)
the difference we
made in 2025
Many people continued to face uncertainty due to global conflict and economic pressures, and the accounting community was no exception. Demand for our support for ICAEW members and their close families continued to grow.
Over the past year, we focused on understanding the changing needs of our community, improving access to support, and helping people seek support earlier.
We remained focused on our vision that no one in the ICAEW community should face hardship or poor health alone. Our Theory of Change sets out how our activities help create meaningful change for the people we support, showing how timely, effective help can enable people to better manage financial and health challenges.
theory of change
Feedback from people who used our services showed the positive
difference our support is making, in line with our Theory of Change:
Richard's story
An accident alterted Richard's life in an instant.
One call to caba helped him rebuild it.
At 21, Richard had this whole life ahead of him. He had completed an economics degree and secured a place at KPMG. Shortly before starting work, an accident left him paralysed from the shoulders down...
Scott's story
The pandemic pushed Scott to the brink.
Overwhelmed by stress, he contacted caba.
As a small business owner and young father, lockdown was one of the darkest periods of Scott's life. His clients were under huge stress, which they loaded on to Scott and his team. Things got worse and Scott lost clients...
supporting mental health
“I had a good therapeutic relationship, which gave me the safety
and comfort to express myself and work through things.”
providing financial assistance
For many accountants and their families, 2025 continued to bring significant financial pressure. Persistent cost of living challenges, coupled with wider economic uncertainty and concerns about job security driven by rapid technological change, placed additional strain on our community.
Our team supported
cases through grants, benefits, and incoming maximisation advice
We delivered almost
in financial assistance to those who needed it most
as a result of this support
in their financial situation
with
describing the improvement as substancial or significant
Through this support, we helped individuals and families navigate periods of uncertainty, reduce financial stress, and maintain greater stability at times when it mattered most.
supporting physical health
and independent living
In 2025, we provided
89 instances of support
for independant living, including home adaptations,
medical treatment and occupational therapy.
For individuals experiencing health needs or mobility challenges,
this support helped improve safety and accessibility at home
enabling people to maintain their independence
and enhance their overall quality of life.
We delivered more than 1,400 learning and development sessions helping people
build confidence, strengthen resilience, and better manage life and career challenges. Among 150 survey respondents,
80% said our live sessions motivated them to improve
their wellbeing and reported high satisfaction with our interactive enhanced courses.
Founded in 1886, caba is now marking 140 years
of support for the accounting community.
While the nature of the challenges we face may change over the years,
the need for benevolence remains.
We continue to be grateful to our volunteers, trustees, and everyone who supports us through donations and legacies. Thank you for your generosity and commitment, it helps us keep making a difference for our community.