Safeguarding Statement
Safeguarding is central to caba's purpose, culture and values and is everyone's responsibility. We are committed to promoting the wellbeing, safety and rights of children, young people and adults at risk and protecting them from abuse, neglect, exploitation and harm. Safeguarding is everyone's responsibility and is embedded throughout the way we deliver our services and support.
caba provides information, advice, expert support services and financial assistance to past and present ICAEW members, students and their dependants across the UK and internationally. Everyone who comes into contact with caba should feel safe, respected, listened to and supported.
Our safeguarding arrangements apply to all trustees, employees, volunteers, contractors and partners acting on behalf of caba. They cover all services delivered by caba, whether in person, by telephone, online, through digital platforms or via third-party providers.
How We Safeguard
Our commitment is underpinned by caba's Safeguarding Children and Adults at Risk Policy, Safeguarding Procedures, which set out how safeguarding concerns are identified, managed, reported, escalated and reviewed.
We are committed to:
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Maintaining a culture where safeguarding is everyone's responsibility and where concerns can be raised openly and safely.
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Promoting safe, inclusive and accessible services for all beneficiaries.
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Responding promptly, proportionately and appropriately to safeguarding concerns.
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Ensuring staff, volunteers and trustees receive safeguarding training appropriate to their role.
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Operating robust recruitment, induction and ongoing training processes.
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Maintaining effective whistleblowing, bullying, complaints and incident reporting arrangements.
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Recording, storing and sharing information appropriately, securely and in accordance with data protection legislation.
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Working collaboratively with statutory agencies and specialist organisations where safeguarding concerns arise.
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Listening to and respecting the voice, wishes and experiences of the child or adult concerned when determining appropriate action.
Online and Digital Safeguarding
As caba increasingly delivers services through telephone, online and virtual channels, we are committed to ensuring that these services are delivered safely and securely.
We maintain procedures to identify and respond appropriately to safeguarding concerns arising through digital interactions, online support, video appointments, learning platforms and other virtual services. Safeguarding standards apply equally to online and face-to-face services.
Working With Partners
Many of caba's services are delivered in partnership with external organisations and specialist providers. We expect all partners acting on our behalf to maintain appropriate safeguarding arrangements and to comply with relevant safeguarding legislation, guidance and professional standards.
Governance and Accountability
Safeguarding arrangements are overseen by caba's leadership team and Board of Trustees. Our safeguarding policy, procedures and incident management processes are reviewed regularly to ensure they remain effective, proportionate and aligned with legal, regulatory and sector best practice. Safeguarding risks are monitored through caba's governance and risk management framework.
Raising a Concern
We take all safeguarding concerns seriously and will respond in accordance with our safeguarding procedures. If you are concerned about the safety or wellbeing of a child, young person or adult at risk in connection with caba's services, please contact our Designated Safeguarding Lead.
Email: [email protected]
Write to: Ola Opoosun, Designated Safeguarding Lead
caba, Merrett House, Swift Park, Old Leicester Road, Rugby, CV21 1DZ
If someone is in immediate danger or requires urgent assistance, contact the emergency services on 999.
Further Information
Information relating to safeguarding concerns is handled in accordance with caba's data protection obligations. For further details about how we collect, use, store and protect personal information, please refer to caba's Privacy Statement and Subject Access Request Policy. Individuals also have rights regarding their personal data and may seek further guidance from Information Commissioner’s Office (ICO).
Actions taken by caba will be consistent with the principles of safeguarding children and adults at risk, ensuring that responses are timely, proportionate and centred on the wellbeing and safety of the individual concerned.
August 2026