Robert's story

I don't think I'm overstating things when I say that the caba courses I attended had a profound effect on me. Not only did they change my attitude to my work, they genuinely made me feel better about my life too.

About 8 years ago I was working in a small hedge fund. Although my employers were supportive of training in principle, they were simply not big enough to offer much training at a senior level. I was feeling quite stressed at the time, and I've always been interested in self-development, so I had a look at the caba courses.

I was pleased to see that the courses were less about learning particular regulatory details or picking up IT skills, and instead focused on mindset and a person's ability to challenge their own patterns of behaviour. It was exactly what I needed.

I felt that there was quite a bit of stress in my life, I had a lot of weight on my shoulders as I was in the process of building a team. I also felt that perhaps the way I was going about things wasn't the most time-effective. I was working day and night yet still not achieving what I felt I should be. I kept thinking 'What am I doing wrong?' Looking back, I'd say that my inner voice was quite critical - I was focusing on what wasn't working out and being quite hard on myself about it.

how caba helped me

I went on a range of caba courses and found them to be of a very high standard. One of the things I valued was the other delegates. Because it's just chartered accountants, we all spoke a common language. There were a lot of people in the same boat as me, and actually, some were struggling more than I was. The courses cover a lot of different topics - from time management to mindfulness. As I moved through the courses I rapidly realised that I had been dealing with a completely unrealistic workload. I learnt to accept that I couldn't do everything, but I got a lot more adept at prioritising.

I've taken a lot from the courses. I'd say that I've always been a reasonably confident person, but I have now become more secure not only about what I do know, but what I don't know. I'm happier dealing with - and expressing - uncertainty. No one can possibly know everything - you just need to have the right attitude to finding out.

The caba courses have encouraged me to build a solution-focused culture within my team. We treat success and failure in the same way - look at it, learn from it, move onto the next thing.

I'd recommend the caba courses to anyone who is interested in taking a fresh look at their situation and thinking differently. The course trainers are really interesting, they share a lot of great information but they're also able to respond to individual needs. And because they're all free to ICAEW members, they're very easy to organise. All you're asking your employer for is time out of the office, and they will see real results. I'd say about half the chartered accountants in my firm have been on at least one caba course. The value is plain to see.

*Some personal details of this client have been changed to protect their identity



are you eligible for caba's services?

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. Our support is free, impartial and strictly confidential. For advice, information and support please click on the button below.

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Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer  page. 

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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