insight community

We’re excited to unveil the new identity of our research panel: the Insight Community.


The top two reasons for joining the research panel are: 

insight community
to give back to the community
to make caba better suited for people like me and the challenges I face

We asked for your thoughts on how we could improve the way we connect with you, and how your insights shape the work we do. We listened. 

insight community
56% feel the panel topics are relevant to their professional experiences as a chartered accountant
81% feel it’s easy or very easy to contribute their thoughts
52% feel valued or very valued


The Insight Community puts your voice at the heart of everything. Guided by real experiences and real needs, it’s built with you and for you. Thanks to your feedback, we’ve reimagined our panel with a fresh name and a renewed focus on collaboration, inclusion, and meaningful impact. 

While the name has changed, our purpose hasn’t. This is still your space to share experiences, influence our direction, and help us create support that’s relevant, responsive, and truly shaped around you. 

what’s been happening?

It’s been a busy year, and it’s all thanks to you. From our first-ever in-person focus groups to thought-provoking surveys and usability testing, your input has been invaluable in guiding our work. Want to see what we’ve been up to and what’s coming next? Check out our updates below to stay in the loop.   

what’s next?

We’re excited to bring you even more opportunities to get involved. We'll be in touch when we have new research opportunities. Watch this space... 


download our updates 

update 1

 

thank you

Your input is driving meaningful change across caba. We couldn’t do it without you, and we can’t wait to share the next chapter together. 

 
what you need to know

what is the insight community and the purpose?

The Insight Community is a revamped and improved version of our former Research Panel, created to ensure that caba’s work genuinely reflects the needs of our clients especially those facing hardship or health challenges. This community gives members the opportunity to share their insights, experiences, and challenges directly with us, so that we can design services and communications that are relevant, effective, and truly impactful. 

what will I have to do?

As a member of The Insight Community, you’ll help shape the future of our support—for you, by you. 

Once you sign up, you’ll get the chance to: 

  • Share your voice and lived experiences 
  • Take part in quick, easy surveys 
  • Join friendly focus groups or interviews 
  • Test ideas and give feedback on new services or messages 

You can take part as much or as little as you like. Whether you’ve got 5 minutes or 50, your insights will help shape services that really make a difference for people facing hardship or health challenges. Plus, we’ll do our best to make it interesting and even a little fun! 

what happens next?

Keep an eye out for communications from us about upcoming opportunities. From surveys to focus groups, or interviews around improvement to our support services – there’s lots of things to get involved in. You don’t have to sign up, but we ask that if you do, you make every effort to come along to the session. 

can I take part if I’m not eligible for support?

The community is open to anyone who is an ACA student, past and present ICAEW member, family member and ICAEW staff. 

If you’re not one of these and want to be involved, please contact [email protected]

how often will I be contacted?

We’ll only contact you when it matters — no spam, we promise! 

You can expect: 

  • A regular newsletter with updates, insights, and how your input is making a difference 
  • Invitations to take part in research projects, surveys, focus groups, or interviews when opportunities come up 

How often that is can vary, but you’re always in control. You can choose what to take part in and how often. No pressure — just your voice, your way. 

will it cost me anything?

Nope - it’s completely free to join The Insight Community! 

In fact, not only does it cost nothing to sign up or take part, but we also offer small thank-you incentives for some activities, like focus groups or interviews. It’s our way of showing appreciation for your time and insights 

can I unsubscribe at any time?

Absolutely - you’re free to leave at any time. 

Just drop us a quick message at  [email protected], and we’ll take care of the rest. No hard feelings — we appreciate any time you’ve shared with us! 

contact the research team

Have a burning question or want to know something specific? Click to email our research team. Alternatively, you can use the contact us page form.

email the team

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