our mission is simple, to support the ICAEW community and their families whenever they need us, both today and in the years to come.
Our 2024 impact report shines a light on the real difference we’re making, helping thousands of people overcome challenges and build brighter futures.
Learn how we supported the ICAEW community and their families through hardship and discover the positive changes we made
In 2024, as the cost of living crisis, healthcare pressures, and job uncertainty continued to affect many, demand for our services grew. We provided nearly 4,000 people with one-to-one support, delivered over 4,800 instances of assistance and distributed almost £1 million in financial grants and donations. From mental wellbeing and counselling to debt advice, energy grants, and career coaching, our work continues to provide practical solutions and emotional support when it matters most.
There is a story behind the statistics which reflects life in the accountancy profession, the difficulties people face and the support they have relied on. Our 2024 Impact report celebrates these outcomes and reaffirms our ongoing commitment to stand beside every member of the ICAEW community, now and for the future.
people received 1-2-1 support
spent on financial grants and donations
visits to our online guidance pages
Our commitment to the ICAEW community continues to evolve every year. Explore our impact reports from the past to see the continunous support we've provided over time.