In 2026, we’ll be exploring the issues that matter most to our community. Our research is shaped by real experiences, and we’d love to hear your voice and learn from your lived experience.
Over the coming year, we’ll be focusing on:
Whenever a research project goes live, we’ll post an update here and contact Insight Community members directly by email - so keep an eye on your inbox.
Interested in any of these projects? Sign up to the Insight Community using our sign up link.
We know you may have questions regarding the Insight Community. If we haven't answered your question below, please get in touch with us at [email protected] or by filling in a contact form.
To take part, you’ll need to be signed up to the Insight Community.
Once registered, you’ll receive email notifications when new projects go live, along with details on how to get involved.
Simply complete the application form.
Once your application is submitted, you’ll officially become a member of the Insight Community.
If a project requires a specific group, we’ll select participants based on the criteria needed to ensure the research is relevant and representative.
If more people apply than we can include, we may randomly select participants or prioritise those who best meet the project criteria.
If you’re not selected, we’ll always aim to offer another way to share your voice — whether through a survey, feedback form, future project, or alternative engagement opportunity.
Your experience and insight are important to us.
Most research activities offer a voucher or prize draw as a thank you for your time and contribution.
Full details will always be included in the project invitation so you know what to expect before taking part.
Your information will be handled confidentially and in line with data protection regulations.
We’ll clearly explain how your data will be used in each project invitation. Any findings shared publicly will not identify you personally unless you’ve given explicit consent.
Your feedback helps shape research findings, inform services, and influence improvements.
We’ll share updates from completed projects so you can see the impact of your contribution and how your voice has helped drive change.
Have a burning question or want to know something specific? Click to email our research team. Alternatively, you can use the contact us page form.
Interested in knowing more about how to drive positive change in your community and want to sign up? Head back to the Insight Community page for FAQs, updates and more.