supporting a loved one who is stressed

It can be challenging to know how and when to support someone who’s feeling overwhelmed. Here we take a look at how to identify stress in other people, and how you can support them.

Everyone sees different situations as stressful, and everyone responds to stress differently. That makes spotting the signs of stress difficult. As well as learning to support yourself, sometimes you may find you need to support your colleagues or loved ones.

When someone close to us feels overwhelmed or anxious, it can be difficult to know how to help. Sometimes we may even find ourselves avoiding that person because we’re afraid to say or do the wrong thing. But withdrawing like this can make things worse.

Here's how you can spot the signs and support someone who’s feeling stressed:

spotting the signs of stress

Stress can show up in many ways, often affecting our body, emotions, behaviour and thinking.

Physically, it might appear as tiredness, headaches, disrupted sleep, or changes in appetite. Some people may turn to alcohol or other substances to cope.

Emotionally, they might notice a low mood, irritability, anxiety, or a general sense of overwhelm.

Behavioural signs can include withdrawing from social activities, procrastinating, or neglecting hobbies and exercise. They might work longer hours, take fewer breaks, and let your boundaries slip.

If you spot these signs in a loved one, here’s what you can do:

 

supporting someone who's feeling stressed

help them recognise the signs

It’s often easier to spot stress in someone else than in ourselves. Other times, we just don’t want to admit we’re struggling. Unfortunately, this means many people ignore the warning signs. They push themselves until they can’t cope.

If you've noticed changes in someone's behaviour, reach out to them. Let them know you've noticed they seem different lately.

Be mindful of the words you use

When approaching the situation, be careful not to be too heavy handed or insensitive in the terms you use, such as:

  • “chill out”
  • “stress less”
  • “just ignore it”

Whilst you may mean well, these phrases can make the person feel like their emotions are something that can be worked through easily without difficulty. 

listen

Talking things through openly with someone we trust can help us see things differently.

Even just knowing that someone’s there to listen can make a huge difference. It’s not always about finding solutions; sometimes it’s just about helping someone feel less alone.

Sharing your time and attention with someone who’s feeling stressed is one of the best things you can do to show your support.

offer reassurance

When you're feeling overwhelmed, it can be difficult to see a way out of a problem.

Reminding and reassuring someone their situation won't last forever, and that things can improve, helps them keep things in perspective. It also helps to keep them in the present, which is part of a mindfulness practice.

help them identify their triggers 

Sometimes we notice things in people they don’t notice in themselves. Discussing this with them can help them identify patterns they may not have otherwise noticed. 

This can be a sensitive topic, as it means drawing attention to negative thoughts or feelings. So be sure to address the topic in a calm, objective, and non-judgemental way. 

You could also help them identify positive situations and activities which make them feel calmer and more in control. For example, going outside for a walk, taking a relaxing bath, or reading a book.

suggest practical resources

If there's a specific issue that's causing someone to feel stressed, such as money worries, job loss, or relationship problems, you may be able to help them find solutions that make the situation easier. 
 
We offer a range of practical advice on topics such as:

Our partners at Qwell is also a useful resource hub of confidential mental health support with access to a community where you can share similar experiences and advice.

try calming techniques 

Meditation or mindful breathing exercises are proven to help us stay calm, or calm down. Regular practice builds connections in the brain which help us think more clearly and handle pressure better.

Help your friend take back control by encouraging them to take mindful pauses whenever they start to feel overwhelmed.

Exercise also helps. And it’s much easier to stick to if you’ve got someone to practice with.

encourage them to seek professional help

When stress or anxiety starts to impact someone’s daily life, it may be time for them to speak to a professional. We offer short-term phone or video talking therapies with mental health professionals. Additionally, encourage them to speak to their GP to see what help they can get.

 

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

Not sure if you’re eligible? Use our interactive eligibility tool to check if you or your family could get support.

Are your services open to everyone, regardless of financial situation?

Most of our services, including mental health support and legal advice, are provided free regardless of your financial circumstances. For our financial grants, we will conduct an assessment, looking at your income and assets, to determine what help we can provide.

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere. Please visit the ACO members page to see if there is another occupational charity that can assist you. 

caba has supported me in the past; can I receive support from caba again?

We assess all applications based on current circumstances. Whether you’ve received support in the past or not, we’ll discuss all your options with you. Please call us if you need our help.

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