21 February 2024 12.30pm – 1.30pm + Add to calendar espresso series

what's this session about?

Persuasion and influencing skills can be a powerful way to make a memorable impact in a variety of work situations. Develop the practical skills to influence key stakeholders, inspire clients and motivate colleagues.

what will you get out of it?

  • Use active listening and questioning techniques to gain understanding, and explore ideas and opinions
  • Adopt the 6 principles of persuasion to influence others
  • Build confidence using assertive communication styles

meet your trainer