23 May 2024 12.30pm – 1.30pm + Add to calendar espresso series

what's this course about?

This session covers the foundations of communication in both face-to-face and online settings. We’ll explore the basic principles for effective interactions as well as some of the common mistakes to avoid. Learn to use some simple but effective tools to help you structure your messages for best impact and buy-in. Bring an open mind and a willingness to participate in some insightful exercises related to your real and relevant challenges.

what will you get out of it?

By the end of the session, you’ll be better able to:

  • gain impact and buy-in from your audience through considering the right channels and customising your messages
  • prepare and structure your communications using useful checklists and frameworks
  • avoid common pitfalls of ineffective communication

meet your trainer