Jesse's story

6 weeks after arriving in Melbourne I secured my first contract position, and I believe that the career coaching I received through caba was a major contributor to my success.

Last year, for a number of personal reasons, I moved from Sydney to Melbourne. As a result of this I started to look for new employment opportunities in Melbourne. Through various ICAEW channels I became aware of caba and the support they offer to ICAEW members and their families worldwide.

I submitted an email enquiry through the caba website. I got a reply from one of caba's support officers the very next day and they scheduled a phone call with me to discuss how caba could support me in my career transition. We talked through my situation and they explained that caba might be able to provide me with career coaching sessions in Australia. The Support Officer also explained that I should expect a decision within the next few days.

As promised, I soon received an email from caba. They approved face-to-face career coaching sessions for me which would take place in Melbourne and explained that it would all be paid for by caba. I was placed in their fast track programme so I could start my sessions as soon as I arrived in Melbourne. It was very simple to organise.

I have now completed the career coaching programme, which included support to re-work my resume and LinkedIn profile, various workshops on using social media in my job search, networking and on applying for jobs in the government and the not-for-profit sector. We also video-recorded a mock interview that was very useful for me to watch and learn from.

6 weeks after arriving in Melbourne I secured my first contract position, and I believe that the career coaching I received through caba was a major contributor to my success.

The support I got from caba and the local career coaching company was really valuable. They gave really good advice and guidance, and honest feedback through this journey. I would recommend to all ICAEW members or past members to become familiar with caba's various support offerings. I think people should also know that their services are not only available to ICAEW members, but to their spouses, partners and children as well.

how caba can help

caba supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. For advice, information and support please:

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your questions answered 

Who is eligible for support?

We support past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW), ACA students, ICAEW staff members, and the family and carers of members and students. 

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for caba’s services for life, even if you change your career and leave accountancy 
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for caba's services 
  3. Past and present staff members of the ICAEW or caba are eligible for caba's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had five years continuous employment with either organisation 
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or caba are eligible for caba's support. We define a family member as a: 
    1. spouse, civil partner or cohabiting partner 
    2. widow, widower or surviving civil partner who has not remarried or cohabiting with a partner 
    3. divorced spouse or civil partner who has not remarried or cohabiting with a partner 
    4. child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support 
    5. any other person who is dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care 
    6. any other person on whom the eligible individual is reliant, either financially or for care 

You can find out more about our available support both in the UK and around the world on our support we offer page and by using our interactive eligibility tool

Are your services means-tested?

If you need financial support, we carry out a means test where we consider income, expenditure, capital and assets.  

*Please note none of our other services are means-tested. 

I’m an accountant, but not a member of ICAEW, can you still help?

Unfortunately not. We only support past and present ICAEW members, their carers and their families. If we are unable to support you, where possible we will point you to help elsewhere.

caba has supported me in the past; can I receive support from caba again?

We understand that circumstances change. If we’ve helped you in the past there’s no reason why we can’t help you again. You can contact us at any time. Please call us if you need our help.

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