Contact us
CABA supports the wellbeing of past and present ICAEW members, ACA students, ICAEW staff members, and their spouses, partners and children up to the age of 25. Our support is free, impartial and strictly confidential. For information, advice and support, you can contact us in confidence, 24 hours a day, 7 days a week.
If you're not a member of the ICAEW chartered accountant community, you can find information about other charities who may be able to support you here.
What happens when you get in touch?
When you contact CABA, it's just between you and us. Everything you tell us will be held in the strictest of confidence. We won't disclose any of your details to a third party organisation without informing you first and we never share client information with ICAEW. For full details on how CABA process your data please refer to our Privacy Statement.
You can call us 24 hours a day, 7 days a week. When you get in touch by phone you'll speak to a member of our team who'll take your name and ICAEW number (if you have one) and ask you how it is they can help you. If you call between 9.00 and 17.00 UK time Monday to Friday, we'll be able to get moving on your request straight away. If you call outside of these hours, a CABA advisor will take your details and a member of our team will start processing your request the next working day.
If you would rather not call us, you can chat to CABA online using our live chat service. All online conversations are strictly confidential and advisors are available 24 hours a day, 7 days a week. If you contact us between 9.00 and 17.00 UK time Monday to Friday, we'll be able to get moving on your request straight away. If you contact us outside of these hours, a CABA advisor will take your details and a member of our team will start processing your request the next working day.
Want someone from CABA to contact you? You can use our easy online form to submit your question or tell us a bit about your situation or needs, and we’ll aim to get in touch with you the next working day. Any enquiries submitted using our online form will go straight to our team of support officers, who monitor the requests between 9.00 and 17.00 UK time Monday to Friday.
If you'd prefer to speak to our support team over email, you can contact CABA at enquiries@caba.org.uk, where we'll aim to get back to you the next working day. Emails to this address go straight to our team of support officers, who monitor the inbox between 9.00 and 17.00 UK time Monday to Friday.
Office Details
Post
- 8 Mitchell Court
- Castle Mound Way
- Central Park
- Rugby
- CV23 0UY
Office Line
+44 (0) 1788 556 366
Fax Number
+44 (0) 808 280 2170
Frequently asked questions
Need more information? You can find answers to your questions about CABA and the support available to you in our frequently asked questions section.
Read FAQs