Who is eligible for support?

CABA supports past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW)1, ACA students2, ICAEW staff members3, and the family & carers of members and students4.

  1. No matter where your career takes you, past and present members of the Institute of Chartered Accountants of England Wales (ICAEW) are eligible for CABA's services for life, even if you change your career and leave accountancy
  2. ACA students (ICAEW Provisional Members) who are either an active student or have been an active student within the last three years are eligible for CABA's services
  3. Past and present staff members of the ICAEW or CABA are eligible for CABA's services for life, even if you leave either organisation. Please note, for former employees, our financial support is only available to those who have had 5 years continuous employment with either organisation
  4. Family members and carers of either an eligible past or present ICAEW member, ACA student or past or present employee of the ICAEW or CABA are eligible for CABA's support. We define a family member as a:
    1. Spouse, civil partner or cohabiting partner
    2. Widow, widower or surviving civil partner who has not remarried or cohabiting with a partner
    3. Divorced spouse or civil partner who has not remarried or cohabiting with a partner
    4. Child aged up to 25. Please note, children aged between 16 and 25 are not eligible for individual financial support
    5. Any other person who is or was dependent on the eligible individual supporting them financially or are reliant on the eligible individual’s care
    6. Any other person on whom the eligible individual is reliant, either financially or for care

You can find out more about our available support both in the UK and around the world on our How we help support pages.

Are your services means tested?

Most of CABA's services are not means tested, however, we will consider someone’s income if financial assistance is required.

I am an accountant, but not a member of ICAEW, can you still help?

Our services are available to past and present ICAEW members, their carers and their families.  If we are unable to support you, where possible we will signpost you to organisations that can assist you.

CABA has supported me in the past; will I be able to receive support from CABA again?

We understand that circumstances change. If you have received advice and support from us in the past there are no time limits or restrictions preventing you from receiving support from us again. You can approach us at any time. Please do not hesitate to contact us if you feel you need our  help. We have a 24 hour helpline open 365 days a year, or you can chat to an advisor to access our free and confidential support.

Will CABA support me if I live outside of the UK?

If you’re eligible for our support, we’ll support you regardless of where you live.

Do I have to donate to CABA to access it's support?

Our services are free and you don’t have to donate to CABA to be eligible for our support. Donations are entirely voluntary.

If I ask CABA for help will ICAEW be told?

No, as an independent we don’t share any client information with ICAEW.

Will information I give to CABA remain confidential?

CABA provides confidential and impartial advice and support. The information you give to us will be held in the strictest confidence. We won’t disclose any of your details to a third party organisation without your permission unless we are required to do so by law.

Is CABA part of ICAEW?

Although CABA works closely with ICAEW, we are an independent organisation and do not share information about the people who contact us.