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get in touch

There are moments in life when we all need a helping hand. If you’ve taken a look through the services we offer and you’d like to get in touch for more guidance, we’re here for you.

If you are a partner or child (up to 18) of a past or present ICAEW and looking for support, we need to hear from you directly. Please use our webform, or call, and quote their ICAEW member number* 

*Adult dependents over 18 including those who are divorced /separated or full-time carers, a connection to the eligible member must be demonstrated through financial or caring dependency. 

To make sure you understand how we'll use your personal data we need to advise you of the below:

We'll handle any personal data we collect in line with current data protection legislation. We'll retain your details to confirm both your eligibility and that of your family members to access our services as a legitimate interest and, where you provide consent, to keep you up to date with the wide range of support available to you.

When you enquire about our services, we'll process additional personal data so we can provide you with the appropriate support. This could include the need to process special category data, for example, information about your health. Our lawful basis' for processing your data is in our full privacy statement.

Further information is available in our full privacy statement

You can expect to hear an initial response to your enquiry within 2 working days 

before you
continue...

You need to be an ACA student, an existing or former ICAEW member or a close family dependent to access our support. If you’re outside this community, there are other charities who may be able to help you.

To find out more about eligibility, please use our eligibility tool. 

check your eligibility
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01788 556366

Mon to Fri 8am - 5pm
*excluding bank holidays
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[email protected]
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Merrett House,
Swift Park, 
Old Leicester Rd,
Rugby,
CV21 1DZ

in need of urgent support?

If you are having suicidal thoughts or need urgent mental health support, you can contact Samaritans for free on 116 123, they are available to talk to 24/7.

contact the Samaritans

what happens with the information you give us?

We’re independent, so you can talk to us about anything, openly and in complete confidence. We won't share your information with any third party organisation (including ICAEW) without checking with you first.

We’ll keep your details safe and never sell or swap your details with anyone. Read our privacy statement for full details on how we look after your data.