Goods and services

Shopping – Buying Goods

In today’s society we have the opportunity to buy goods 24/7. In this factsheet we look at the law which applies to those transactions and any legal redress you have when things go wrong. When...

Small Claims Court (SCC)

We speak to a number of callers who may for a variety of reasons want to recover money from an individual or a business. Having exhausted all other options, callers frequently feel taking legal...

So you are buying a used car

Used motor vehicles – consumer rights Buying a used car can be problematic when things go wrong. We are used to talking to people having difficulties when the car they’ve bought is not what they...

Dealing with Builders

We frequently speak to callers who are unhappy with a builder or other tradesman and the standard of their work. Problems with builders experienced by our callers include: the builder does not turn...