If you’re under pressure at work, experiencing relationship problems at home, or are coping with bereavement, illness, anxiety or depression, we’re here to listen...and to help. Our services are free, confidential and available 24 hour. We’re not just here for past and present ICAEW members. We can support family members too.
24 hour helpline
You don’t have to face it alone. Call us or chat online anytime. Our trained counsellors are here to listen, to offer a new perspective and to help you see a way forward.
You can call, email or chat online in strictest confidence 24 hours a day.
Face-to-face counselling
Our counselling sessions can help you manage anxiety, depression and other health issues by changing the way you think. We’ll provide face-to-face sessions with a counsellor who’ll help you develop practical and positive ways to manage your thoughts and behaviours and improve your overall state of mind.
Telephone counselling
If you’re ready to take control and meet your concerns head on, our telephone counselling sessions could be for you. Our telephone-based counselling sessions are tailored to your individual circumstances and goals. Together we’ll work out an action plan then give you all the support you need to achieve a really positive outcome.
Online counselling
Our safe and secure online programme SilverCloud offers effective, supportive programmes for a range of mental and behavioural health issues such as anxiety, depression and stress. The content is designed to be motivational, easy to use, and relevant to your situation.
Relationship support
We've teamed up with Relate to offer relationship and family counselling (including for children over 12 years old), to help you take life's ups and downs together. We're also able to offer sex therapy if you're experiencing difficulties in your love life. Strong relationships take work. It isn't always easy but you can start today by calling CABA.
Telephone life coaching
If you’re struggling at home or feeling uncertain about work, give us a call. Our telephone life coaching sessions give you the support you need, when you need it. They’re a chance to stand back and really understand your personal and professional motivations and goals. We’ll help you plan your next move, so you can put a plan into action.
Telephone friendship service
If you’re aged 60 and over and feeling lonely or isolated, we can introduce you to a befriender. You can chat, swap stories and spend time on the phone each week. Call us on +44 (0) 1788 556 366 or email friendship.service@caba.org.uk to find out more.
End of life and bereavement support
Find Me Help is a free online support directory provided by CABA for people dealing with end of life. The facility allows users to search for services in their local area, including end of life care, bereavement support, information and advice, help with caring, and/or someone to talk to.
Living with mental health PDF booklets
Mental health charity Mind has made available a range of resources that can help you get a better understanding of your mental health and make steps towards improving your overall emotional wellbeing.
Helpful advice
Real people, real stories
There is a future for us as a family - a good one. It won't happen overnight, but things are under control and we're heading in the right direction.
Your questions answered
Are your services means tested?
Most of CABA's services are not means tested, however, we will consider someone’s income if financial assistance is required.
I am an accountant, but not a member of ICAEW, can you still help?
Our services are available to past and present ICAEW members, their carers and their families.
CABA has supported me in the past; will I be able to receive support from CABA again?
We understand that circumstances change. If you have received advice and support from us in the past there are no time limits or restrictions preventing you from receiving support from us again.
Will CABA support me if I live outside of the UK?
If you’re eligible for our support, we’ll support you regardless of where you live.