If you’re under pressure at work, experiencing relationship problems at home, or are coping with bereavement, illness, anxiety or depression, we’re here to listen...and to help. Our emotional support is available for past and present ICAEW members, ACA students, past and present ICAEW staff and their close families. All of our services are free, impartial and strictly confidential.
24 hour helpline
You don’t have to face it alone. Call us or chat online anytime. Our team is here to listen and can explain how to access further appropriate counselling support.
We’ll provide face-to-face sessions with a counsellor who’ll help you develop practical and positive ways to manage your thoughts and behaviours and improve your overall state of mind.
Our telephone-based counselling sessions are tailored to your individual circumstances and goals. Together we’ll work out an action plan then give you all the support you need to achieve a really positive outcome.
Online self-help programmes
Our safe and secure online programme SilverCloud offers effective, supportive programmes for a range of mental and behavioural health issues such as anxiety, depression and stress. The content is designed to be motivational, easy to use, and relevant to your situation.
Personal and professional coaching
Our personal and professional coaching is tailored to your individual needs and goals. Working with a coach you’ll define what you’re aiming to achieve and then develop a practical plan together to bring it to life. Our personal and professional coaching is delivered as a series of sessions over the phone or via Skype.
We've teamed up with Relate to offer relationship and family counselling (including for children over 12 years old), to help you take life's ups and downs together. We're also able to offer sex therapy if you're experiencing difficulties in your love life. Strong relationships take work. It isn't always easy but you can start today by calling CABA.
Telephone friendship service
If you’re aged 60 and over and feeling lonely or isolated, we can introduce you to a befriender through our parternship with Age UK. You can chat, swap stories and spend time on the phone each week. Call us on +44 (0) 1788 556 366 or email email@example.com to find out more.
End of life and bereavement support
Dealing with end of life can be a challenging time. We are here to help. We can support you with information about care and links to services, as well as practical considerations, such as funeral grants and someone to turn to. We can also provide free telephone support sessions with our partner Cruse, the UK’s largest bereavement charity.
Mental wellbeing microsite
Online mental health and wellbeing (ages 11-25)
We’ve teamed up with Kooth, the UK’s leading digital mental health and wellbeing platform for young people, to offer support for ACA students, ICAEW members and their children. Chat online to friendly, trained counsellors, read or contribute articles to the magazine, chat in the moderated online forums, or access self-help tools designed to help you make positive changes to your life. It’s all free and available 365 days a year.
Real people, real stories
Your questions answered
Who is eligible for support?
CABA supports past and present members of the Institute of Chartered Accountants of England and Wales (ICAEW)1, ACA students2, ICAEW
Are your services means tested?
Most of CABA's services are not means tested, however, we will consider someone’s income if financial assistance is required.
I am an accountant, but not a member of ICAEW, can you still help?
Our services are available to past and present ICAEW members, their carers and their families.
CABA has supported me in the past; will I be able to receive support from CABA again?
We understand that circumstances change. If you have received advice and support from us in the past there are no time limits or restrictions preventing you from receiving support from us again.