Course aim
To help managers care for their own wellbeing, and the wellbeing of their team.
Course details
The course helps managers to:
• Understand what stress is
• Recognise the signs and symptoms of stress in others
• Think through the typical stress inducers (causes of stress), particularly focused on work stress inducers
• Highlight the potential problems caused by stress
• Explore the best management approaches to managing employees with stress related illnesses
• Reflect on how to recognise their own signs and symptoms of stress
• Discuss the negative coping strategies often used to manage stress
• Look at some positive coping strategies that can be used to build resilience to stress
• Apply these positive coping strategies to themselves and their employees
The course will include a mix of learning scenarios, allowing delegates to discuss their own experiences and discuss practical case studies.
The objectives of this course are to:
• Provide managers with the tools and resources to manage and support staff
• Improve awareness of the signs and symptoms of emotional distress
• Enable managers to discuss sensitive issues with staff
• Increase their understanding of what affects their mental and physical wellbeing and their team’s physical and mental wellbeing
• Learn strategies to improve their own wellbeing
• Encourage positive thinking
Course aim
To understand what assertiveness is and why people are not assertive. To analyse how assertive you are. To understand the consequences of not being assertive and how to make changes to become more assertive.
Course details
Delegates will discuss the techniques of assertiveness in more detail, giving participants opportunity to practice these in small, non-threatening groups.
The trainer will facilitate group work, using lecture style presentation, role play, discussion and individual questionnaires to identify personality groups and help delegates formulate personal development plans.
The course programme will cover:
• Introduction to assertiveness – what is assertiveness?
• What does assertiveness mean?
• The ring of success
• Why we don’t assert ourselves
• How assertive are you?
• What are the consequences of not being assertive
• The differences between assertion, aggression and non-assertion
• Recognising that you have rights
• Explanation, feelings, needs, results
• Thinking assertively
• How to say NO
• Assertiveness techniques and skills
For dates and availability of this course click here
