Course aim
To help managers care for their own wellbeing, and the wellbeing of their team.
Course details
The course helps managers to:
• Understand what stress is
• Recognise the signs and symptoms of stress in others
• Think through the typical stress inducers (causes of stress), particularly focused on work stress inducers
• Highlight the potential problems caused by stress
• Explore the best management approaches to managing employees with stress related illnesses
• Reflect on how to recognise their own signs and symptoms of stress
• Discuss the negative coping strategies often used to manage stress
• Look at some positive coping strategies that can be used to build resilience to stress
• Apply these positive coping strategies to themselves and their employees
The course will include a mix of learning scenarios, allowing delegates to discuss their own experiences and discuss practical case studies.
The objectives of this course are to:
• Provide managers with the tools and resources to manage and support staff
• Improve awareness of the signs and symptoms of emotional distress
• Enable managers to discuss sensitive issues with staff
• Increase their understanding of what affects their mental and physical wellbeing and their team’s physical and mental wellbeing
• Learn strategies to improve their own wellbeing
• Encourage positive thinking
Course aim
To identify, practise and develop good communication skills.
Course details
Good communication enhances personal wellbeing and reduces misunderstandings and distress.
Delegates will discuss the techniques of effective communication in detail, giving participants opportunity to practise in small, non-threatening groups. The trainer will facilitate group work using lecture style presentations, role play, discussion and individual questionnaires to identify personality groups and help delegates create personal development plans.
Good communication skills enable people to:
• Express ideas, thoughts and feelings clearly
• Hear the opinions and responses of others
• Manage reactions creatively
• Build more fulfilling relationships
• Identify influencing tactics
• Develop a supportive and collaborative work environment
• Use logic and reason
• Achieve business challenges
• Increase confidence when networking and influencing
For dates and availability of this course click here
